Blue Shield of California Data Breach Lawsuit

Consumer Protection Attorneys in California

On May 20, 2022, Blue Shield learned that a subcontractor of a Blue Shield vendor, Matrix Medical Network (‘Matrix’), was the victim of a ransomware event. On April 28, 2022, Matrix’s subcontractor, OneTouchPoint (‘OTP’), detected suspicious network activity and confirmed a threat actor had infiltrated OTP’s servers. Matrix notified Blue Shield about the incident on June 16, 2022; your protected health information may have been accessed. Upon discovery. OTP immediately terminated the unauthorized access and began an investigation into the matter. The investigation revealed that the unauthorized user may have had potential access to members’ protected health information.

What Information Was Involved?

The investigation has determined that the incident may have resulted in unauthorized access to some patient personal information. The information at issue varies by patient and may include:

  • Your name
  • Subscriber ID number
  • Diagnoses
  • Medications
  • Patient address
  • Date of birth
  • Sex
  • Physician demographics information
  • Advance directives
  • Family history
  • Social history
  • Allergies
  • Vitals
  • Immunizations
  • Encounter data
  • Assessment ID number
  • Assessment date
  • Data breach is currently under investigation. More details will be updated in the future.

*If your data was compromised, Blue Shield of California will send you a notice letter. If you received notice that your information was stolen due to a data breach incident, contact Potter Handy, LLP to join our class action lawsuit. No out-of-pocket expenses from you.

(858) 293-4614 Call now to review your case with our Data Breach intake specialist. During this call, our intake specialist will review your claim regarding the Blue Shield of California Lawsuit. 

*HIPAA and CMIA Violations – You may be entitled to damages or other remedies. If you received notice that your information was stolen due to a data breach incident, contact Potter Handy, LLP to join our class action lawsuit. No out-of-pocket expenses from you.

View example of what the letter looks like. If you received this letter contact our Law Firm.


Consumers Are Entitled to the Highest Level of Security

While identity thieves are becoming more and more sophisticated in their attempts to circumvent businesses’ data protection measures, it is the responsibility of the business to provide the highest level of security possible for its customers and employees.

*If your data was compromised, Blue Shield of California will send you a notice letter.


Contact Our California Data Breach Lawyers

Have you received notification that your personal information has been stolen as a result of a data breach? If this is the case, you may be entitled to compensation or other remedies.

Our attorneys at Potter Handy, LLP have been instrumental in protecting privacy rights.

(858) 293-4614 Call now to review your case with our Data Breach intake specialist. During this call, our intake specialist will review your claim regarding the Blue Shield of California Lawsuit.